FAQ

Selling to us

How do you come up with my offer?

We start with what your exact model has recently sold for used, then adjust for condition and specs like flex, dexterity and set makeup. The number you see is the number we pay, as long as the club matches what you picked.

How do I ship my clubs?

After you submit, we email a prepaid UPS label within one business day. The label is free on quotes of $100 or more. On smaller quotes, $12 comes off your payout to cover it. Put a headcover or bubble wrap on each head, fill empty space in the box, and drop it at any UPS location.

When do I get paid?

We inspect your items within 2 business days of arrival. PayPal goes out within 2 business days of inspection, checks are mailed within 5, and store credit arrives as a gift card once inspection is done.

Cash or store credit?

Store credit pays more than cash and works on anything in our shop. You choose when you lock in your quote.

What if my club isn't in the condition I picked?

We email a revised offer with a note on what we found. Accept it, or decline and we ship everything back free.

What don't you accept?

Cracked or dented heads, bent or broken shafts, counterfeit clubs, and devices that don't power on or have cracked lenses or screens.

How long is my offer good for?

14 days from when you submit.

Buying from us

What do the condition grades mean?

Like New: a few rounds at most, no marks on the face, crown or sole. Above Average: light wear on the face and sole, no sky marks or dents on top. Average: regular use, scratches and face wear, nothing structural. Below Average: heavy wear, crown or sky marks, or grips that need replacing.

Is the club in the photos the one I get?

Yes. Every listing shows the actual club.

Do you ship and accept returns?

See Shipping & Returns.