Refund policy

Pre-owned clubs you buy from us

14-day returns. If a club isn't right, start a return within 14 days of delivery. Email us at info@greenfeeexchange.com with your order number.
Condition. Items must come back in the same condition they shipped: same grips, shafts and headcovers, not hit or modified after delivery.
Return shipping. Return shipping is paid by the buyer, and the original shipping charge is not refunded. The only exception is if we made a mistake with your order, such as sending the wrong item.
Refunds. We refund to the original payment method within 5 business days after the item arrives and passes inspection.
Final sale. Items marked "Final sale" can't be returned.
Damaged in transit. Contact us within 48 hours of delivery with photos of the box and item and we'll make it right.

Clubs you sell to us (trade-ins)

Your quote is locked for 14 days.
If what arrives doesn't match the details or condition in your quote, we send a revised offer. You can accept it, or decline and we ship your clubs back free.
Once you accept and we send payment (PayPal, check or store credit), the sale is final.
Store credit is issued as a gift card and does not expire.